Delivery Policy

Thank you for visiting and shopping at Invisible Creations®. Following are the terms and conditions that constitute our Delivery Policy.

 

Domestic Shipping Policy

 

Delivery processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders must be placed before 11am for next day delivery.

 

Delivery rates & delivery estimates

Delivery charges for your order will be calculated and displayed at checkout.

 

Estimated delivery time Delivery cost
2-3 days £4.99
Next day delivery £12

 

Please be aware that delivery delays can occasionally occur.

 

Delivery confirmation & Order tracking

You will receive a Delivery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Invisible Creations® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Invisible Creations® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the delivery carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the UK.

 

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.

 

 

© Invisible Creations Limited 2020. Johnnie Johnson Housing, Astra House, Spinners Lane, Poynton, Cheshire, SK12 1GA. Company Reg No: 11945108