Next Day Dispatch
Designed For You
In Stock Now
Friendly Customer Support
Live at Home Longer

FAQs

Want to find out more about Invisible Creations®? Below you’ll find answers to the questions we’re frequently asked. Have a question that you can’t find the answer to? We’d love to hear from you! Please complete the form at the bottom of this page and a member of our team will be in touch.

 

Product

Browse our frequently asked product questions below.

 

Do the products have a textured surface?

The anthracite grey coating and brushed steel have a slightly textured surface. The stainless steel is not textured.

 

Do the products come in different colours?

Currently, we have three different finishes: brushed stainless steel, stainless steel and anthracite grey. We are currently exploring additional finishes and colours – sign up to our mailing list to be the first to know about new products.

 

What is the maximum user weight for each product?

All of our products are subjected to independent force testing in accordance with BS ISO 17966:2016. Products have been tested to a load of 160kg for 60 seconds in accordance with BS ISO 17966:2016 on a suitable surface.

 

Do the products come in different sizes/variations?

We are working on the introduction of different sizes and variations to offer more choice. Through our partner PROCare, we can offer a larger range of products if required to meet your needs.

 

What fittings and fixtures do the products come with?

All of our products come with collar and cover caps only. We do not provide fittings and fixtures due to the wide variety of materials and surfaces that products can be attached to. Our instruction manuals provide further information on fixing the products.

 

Do the products come with fitting instructions?

Yes. All of our products will come with an instruction manual on how they should be fitted. You can find these on our product page

 

Do you have reviews of people who have already used the products?

We share case studies in the news section of our website. For further information please get in touch: hello@invisiblecreations.co.uk 

 

What is the warranty on your products?

We have a standard 24-month guarantee (from the date products are delivered) that applies to all products, with the exception of consumables, disposable items and limited-life products.

 

How much does each product cost?

For a price list please email: hello@invisiblecreations.co.uk


Get in touch with us